HD-SDI
3G-SDI
PoE Products
Ethernet over Coax
EtherXtra Ethernet over Coax
Media Converters
Self-Configured Network Switches
Unmanaged Ethernet Switches
Managed Ethernet Switches
Accessories
FT Series
  Warranty
   
  Fiber Optic Transmission Products Warranty
1. Warrantee. OT Systems (herein “Seller”) guarantees the integrity of the products sold to buyers or original End Users (herein “Buyers”) as a whole in regards of the usages and applications as stipulated in the product manuals.
  a) Seller warrantees that all finished products manufactured under the brand name of OT Systems shall be free from defects in material and workmanship right upon the ex-factory date and the products shall conform to the Seller’s specifications as published.
  b) All Fiber products sold to Buyers are under a limited life-time warranty offered by Seller while all other Accessories are under a one-year warranty offered by Seller, subject to the exclusion from liability in the occurrence of misuse, abuse or improper handling, vandalism, or any acts in contravention of the instructions, rules, or guidelines as stipulated in the product manuals.
  c) The limited life-time warranty support is limited to five years from the announcement of obsolescence or discontinuation of the manufacture of the product whichever is sooner.
  d) Defective products claimed for warranty will, at the discretion of Seller, be repaired or replaced in part or in whole. All repaired parts or replacements, are under warranty for the remaining period of the original warranty period.
  e) In case that the defects cannot be rectified under the reasonable efforts of Seller, as subject to the availability of all possible resources, Seller is open to negotiation to reach for an equitable solution with the concerned parties.
   
2. Call for Service. To call for warrantee service, first contact Seller’s Customer Service Representative. A Return Merchandise Authorization number (RMA#) will be issued if the returning of the product is deemed necessary. All claims must be in written form with all the particulars which are self-evident to support such claim.
   
3. Cost incurred. All freight charges for return shipments of parts or products are at Buyer’s costs.

   
4. Exclusion. The aforesaid warrantees are exclusive and in lieu of and supersede all other warrantees as appropriate whether written, verbal, implied or statutory. No other implied or statutory warrantee of merchantability or fitness for particular purposes shall apply
   
   
  Ethernet Transmission Products Warranty
1. Warrantee. OT Systems (herein "Seller") guarantees the integrity of the products sold to buyers or original End Users (herein "Buyers") as a whole in regards of the usages and applications as stipulated in the product manuals.
  a) Seller warrantees that all finished products manufactured under the brand name of OT Systems shall be free from defects in material and workmanship right upon the ex-factory date and the products shall conform to the Seller’s specifications as published.
  b) All Media Converters and Network Switches sold to Buyers are under a three-year warranty offered by Seller while all other Accessories are under a one-year warranty offered by Seller, subject to the exclusion from liability in the occurrence of misuse, abuse or improper handling, vandalism, or any acts in contravention of the instructions, rules, or guidelines as stipulated in the product manuals.
  c) Defective products claimed for warranty will, at the discretion of Seller, be repaired or replaced in part or in whole. All repaired parts or replacements, are under warranty for the remaining period of the original warranty period.
  d) In case that the defects cannot be rectified under the reasonable efforts of Seller, as subject to the availability of all possible resources, Seller is open to negotiation to reach for an equitable solution with the concerned parties.
   
2. Call for Service. To call for warrantee service, first contact Seller’s Customer Service Representative. A Return Merchandise Authorization number (RMA#) will be issued if the returning of the product is deemed necessary. All claims must be in written form with all the particulars which are self-evident to support such claim.
   
3. Cost incurred. All freight charges for return shipments of parts or products are at Buyer’s costs

   
4. Exclusion. The aforesaid warrantees are exclusive and in lieu of and supersede all other warrantees as appropriate whether written, verbal, implied or statutory. No other implied or statutory warrantee of merchantability or fitness for particular purposes shall apply.